Question 1

How long does setup take?

Accepted Answer

Most clinics are fully set up within an hour. Create your account, add your branding, configure your services and schedule, invite your staff — and you're live. We also offer guided onboarding for Enterprise plans.

Question 2

Is my patient data secure?

Accepted Answer

Absolutely. All data is encrypted at rest and in transit. We use role-based access controls, full audit logging, and follow healthcare data protection best practices. Your data is never shared or sold.

Question 3

Can I use my own logo and branding?

Accepted Answer

Yes. Professional and Enterprise plans include full branding support. Use your own logo and colors on your booking page. Your patients will see your brand — not ours.

Question 4

What happens after the free trial?

Accepted Answer

After 14 days, you can choose a plan that fits your clinic. If you don't subscribe, your account is paused (not deleted) — you can reactivate anytime without losing data.

Question 5

Can I manage multiple clinic branches?

Accepted Answer

Yes. Our Enterprise plan supports multi-clinic management from a single dashboard. Each branch can have its own staff, schedule, and settings while sharing a unified patient database.

Question 6

Do you offer migration from other systems?

Accepted Answer

We offer CSV/Excel import for patient data. For Enterprise customers, our team can help with custom migration from your existing system. Contact us to discuss your specific needs.

Question 7

What kind of support do you offer?

Accepted Answer

Starter plans get email support. Professional plans include priority email and chat. Enterprise plans get a dedicated account manager and phone support. All plans include access to our help center and documentation.

Question 8

Can I cancel anytime?

Accepted Answer

Yes. There are no long-term contracts. You can cancel your subscription at any time. Your data remains accessible for 90 days after cancellation, and you can export everything before leaving.

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