Privacy Policy
Last updated: March 2026
1. Information We Collect
We collect information you provide directly, including your name, email address, clinic name, and payment information when you create an account or subscribe to our services. We also collect usage data to improve our platform.
2. How We Use Your Information
We use your information to provide and maintain our services, process transactions, send you updates and marketing communications (with your consent), and improve our platform. We never sell your personal data to third parties.
3. Patient Data
Patient data stored on our platform is owned by you, the clinic. We act as a data processor on your behalf. Patient data is encrypted at rest and in transit, and is never accessed by our team unless you explicitly request support assistance.
4. Data Security
We implement industry-standard security measures including AES-256 encryption, role-based access controls, audit logging, and regular security audits. Our infrastructure is hosted on enterprise-grade cloud providers with 99.9% uptime SLAs.
5. Data Retention
Your data is retained for as long as your account is active. If you cancel your subscription, your data remains accessible for 90 days. After that, it is securely deleted. You can request data export or deletion at any time.
6. Your Rights
You have the right to access, correct, export, or delete your personal data at any time. You can also opt out of marketing communications. Contact us at privacy@roru.ph for any data-related requests.
7. Contact Us
If you have questions about this privacy policy, please contact us at privacy@roru.ph.